Instagram is working again after being down upwards of 90 minutes on Sunday afternoon.
A Meta spokesperson told The Hollywood Reporter that the outage was the result of a technical issue and apologized for the problem.
“Earlier today, a technical issue caused some people to have trouble accessing Instagram,” the spokesperson said. “We resolved the issue as quickly as possible for everyone who was impacted, and we’re sorry for any disruption this has caused.”
Users had taken to Twitter and other platforms on Sunday afternoon to note that Meta Platform Inc.’s social media app had stopped functioning. It appeared to have gone down sometime around 3 p.m. PT.
“We’re aware that some people are having trouble accessing Instagram,” a Meta spokesperson told The Hollywood Reporter earlier, before the issue was resolved. “We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”
On Twitter, “#instagramdown,” “My Instagram,” “Y’all Instagram,” “My IG” and “Y’all IG” were trending as a result of the problem. Downdetector.com, which monitors online outages in real time, shows that people began reporting the problem around 3 p.m. PT on Sunday, with users being were met with messages like “Couldn’t load posts,” “Couldn’t refresh feed” and “We’re sorry, but something went wrong. Please try again” when visiting the app.
“The app’s utterly broken this time, my feed won’t refresh at all at neither of my accounts,” one user wrote at Downdetector.com.
The app appeared to start working again, at least for some, around 4:30 p.m. PT.
“THANK GOD,” one user wrote at Downdetector.com.
Updated 4:37 p.m. Sunday, May 21: Noted that Instagram was working again for some users.
Updated 4:50 p.m. Sunday, May 21: Added the Meta statement.
Updated 5:29 p.m. Sunday, May 21: Added second Meta statement that the issue was resolved.
